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Contact Us - Wholesale Request

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Return and Refund Policy

Please read this policy carefully. This is the Return and Refund Policy of German Health & Beauty Product. 

1. The customer ordered an incorrect product:

The customer could make a change or cancel the order within the first 3 hours after purchase, 100% guarantee refund.

Note: Please make sure to write us an email or write on chat box your request plus your name and email address. We will take action immediately. 


2. The product did not match the description on the Website:

The product could be returned within 14 days after receiving it in its original condition. The product should not be opened, used, or have any intact damaged. The product has to be in a resalable condition. Only in this case, we can guarantee a 100% refund for the product. Returns of used items are not accepted.

Please note: Postage costs will not be refunded.

Contact us

If you have any questions about our Return and Refund Policy, please contact us:

  • By message box bellow

Thank you for your message!

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