Returns and Refunds Policy

Please read this policy carefully. This is the Return and Refund Policy of German Beauty Product. 

1. The customer ordered incorrect product:

The customer could make a change or cancel the order within first 3-hours after purchase, 100% guarantee refund.

Note: Please make sure to write an email or write on chat box your request plus your name and email address. We will take action immediately. 

 

2. The product did not match the description on the Website:

The product with its original condition within 14 Days of receiving the product( not opened or used or sealed, shrink-wrap intact damaged). Product must have a resalable condition. We will 100% guarantee refund. Any Used items returns are not accepted.

Please note: Postage will not be refunded.

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Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By message box above